Shipping policy

Shipping

We do NOT accept returns or exchanges.  All sales are final. 

We offer fast and convenient same day shipping. Cut off time is 12pm EST Monday-Friday.  After 12pm EST orders ship next day. We ship on business days only (Monday-Friday).

You can expect to receive your items in 2-7 business days maybe longer depending on inventory we will keep you updated.

All orders are subject to fraud risk analysis. 

**In order to avoid any delays in shipping please provide matching shipping & billing addresses.

The Queen Experience is not liable for lost, damaged, or stolen packages.  Express shipping is available for purchase. 

By purchasing you are agreeing to the following terms and conditions:  You have read the product description and understand the product that you are receiving. You understand and agree to our refund policy.  You understand that once an order is submitted, changes or cancellations can not be made (including item changes, shipping address changes, etc) and subject to an additional fee if incorrect and inaccurate.

IF DAMAGED OR DEFECTIVE, please contact us immediately!!